Tandem, a company that creates corporate communication solutions, has launched a new product called Spaces, which aims to merge remote and in-office work so that everyone feels linked to their coworkers. The debut of Spaces coincides with many businesses contemplating a return to offices and the challenge of managing a workforce that works from several places.
Tandem was the hottest firm to emerge from Y Combinator in 2019. TechCrunch reported at the time that the company had “pivoted from crypto” work and was now “creating communication tools for remote teams.” Before the pandemic, it made $7.5 million.
Isn’t it all about being in the right place at the right time? Tandem’s CEO and co-founder, Rajiv Ayyangar, recently told TechCrunch that things at his company went vertical with the arrival of COVID-19 and the accompanying mass migration to working from home. In just a few weeks, his company increased by 30 times, according to the CEO.
To get a feel for Tandem’s new service, I took a tour of the company’s current software. Tandem is a team communication programme that allows teams to communicate, track meetings, and collaborate in chat rooms.
You’ve used similar software before. What I will say is that Tandem’s layout is fairly smooth, implying that it has an intuitive user interface.
Isn’t being in the right place at the right moment everything? Tandem’s CEO and co-founder, Rajiv Ayyangar, recently told TechCrunch that the launch of COVID-19 and the resulting mass migration to working from home turned things vertical for his company. According to the CEO, his company grew 30 times in just a few weeks.
To get a sense of the new service, I took a tour of Tandem’s current software. Tandem is a team communication tool that allows groups to interact, track meetings, and cooperate in chat rooms.
You’ve used software like this before. What I’ll say is that Tandem’s design is fairly fluid, meaning that it has a user-friendly interface.
During a demonstration, I was shown around the Tandem office in real time, interrupting meetings and generally being a nuisance. We were broadcast on TVs in conference rooms and, I believe, some type of lounge area.
At this point, I need to prove my remote-work credentials. Since my early undergraduate years, I’ve been an on-again, off-again remote worker. My first journalism job was for a corporation on the other side of the world. During my years at the company, I never made it to the office. I’ve worked both remotely and in person at TechCrunch, and my most recent employment was more in-person than not. When it comes to zooming into meetings, managing over the phone, and generally making the most of every opportunity.
With that in mind, I admire Tandem’s design. It works with a variety of devices, including low-cost laptops, so even the most budget-conscious teams will be able to use it. You don’t need to invest in a massive setup to bridge the gap between office workers and those working remotely. Naturally, having a huge screen with a good camera and mic will improve Spaces, but if you’re on a budget, you may also use a cheap laptop.
Depending on your preferences, you can connect discreetly or with video and audio when you select a certain “place” in an office within the app. Is it creepy in practise to see it on in-office screens? Not at all, because remote control.
The service went live on April 4th. Naturally, we inquired about the company’s release. It’s “too early to divulge numbers,” according to Ayyangar, but the CEO did email over some nice customer remarks, which he said were revealed “verbatim.” Tandem was undoubtedly pleased to hear that both types of feedback emphasised the value of community connection.
Tandem is a software as a service (SaaS) company, which means that its users pay for the service on a recurrent basis. Tandem costs $8 per month per user for standard services and more for business options. Spaces, on the other hand, cost $50 per month per organisation, or more for enterprise-grade features.
According to Ayyangar, Tandem is currently used by roughly 800 firms, although we were unable to dig deeper for a customer figure. (Like many self-service solutions in today’s software market, the startup offers a free tier.)
Tandem might use Spaces to increase income from existing clients or to recruit new ones. In any case, it’s nicely timed.
What we’re wondering about now is how much the new product aids Tandem’s growth; according to Crunchbase statistics, it hasn’t received further cash since that late 2019 round, implying that it’s likely set to do so. If Spaces does well, the corporation may contact us again sooner rather than later.