Four crucial connections Every entrepreneur understands that relationships are crucial to their success. It’s critical to cultivate ties with mentors who can assist you when times are bad, dependable investors who can fund your expansion, and professionals in your industry who can serve as consultants.
However, you may be dismissing a number of other relationships as unimportant. At my last two multimillion-dollar startups, building relationships with select, often-untapped groups was a crucial driver of success. is committed to assisting your startup’s success.
Starting today, I propose spending more time with the following kinds of people and things;
Directors of Bootcamps and heads of computer science departments
It’s difficult to find engineers early in the life of a firm. You require high-quality assistance but do not have a high-quality budget. My trick to finding the best entry-level talent is to get to know the people who are responsible for educating the future generation.
Entrepreneurs understand the need to keep an eye on their competition, but I prefer to cultivate relationships with my competitors.
Obviously, if you have a computer science degree, the first step is to reach out to your alumni contacts. Even if you don’t have access to a computer science school, you’re likely to be surrounded by local universities or community colleges that do.
Customers that are dissatisfied
You probably already asked your customers for comments. It’s tempting to concentrate on consumers who are generally satisfied and make minor suggestions for how the product could be improved. If you want the most efficient and valuable feedback, spend the majority of your time interacting with consumers that actually need what you’re selling yet are unsatisfied with your product.
Upgrade of a product or service
This is the case when customers report having issues with your product or service, or simply dislike certain features or qualities. You don’t have to hunt for new ways to make your service more enticing to clients in order for them to continue to choose you over your competition.
Customer complaints provide information on what areas should be improved. Furthermore, examining negative reviews can help you come up with new, good ideas for improving your product that you hadn’t considered previously.
Positive brand image impact
Having an open line of communication where customers may report issues with your service or negative experiences helps to improve your brand’s image. It enhances your company’s reputation by making it appear trustworthy and compassionate.
The more you go above and beyond to address reported difficulties, the happier your customers will be. And satisfied customers are more likely to tell their colleagues, friends, and family about their positive experience, which only helps to spread the word and improve your reputation.
Policies and procedures are being improved.
Most businesses have a set of policies and procedures in place to help them function more efficiently.
However, you don’t always know if they’re performing well or if they’re the ideal fit for your company’s needs. Fortunately, negative feedback frequently reveals shortcomings in your internal processes and provides clues as to what isn’t functioning or is unclear to customers.
By examining this data, you’ll be able to determine which operations need to be improved and which you should just abandon because they’re inconvenient or unnecessary. At the same time, you get feedback on your employees’ performance and how well they handle their responsibilities.
Joseph Gutierrez holds Master’s degree in Business Administration. As an avid day trader, he is a master of technical analysis and writes tirelessly on how stocks are trading. Joseph has extensive knowledge in technical analysis & news writing. He delivers news reports regarding Market category.
